Maintenance Request

Maintenance requests placed online are only answered Monday-Friday 8:00 am – 5:00 pm. If it is an emergency, please call our 24/7 phone number at 217-352-7712.

*Name

*Email

*Contact Number

*Property Address

*Unit Number

*Please describe your maintenance request:

Please include images that might be helpful (Optional):

*Would you prefer to make an appointment?
Yes. Please stop by at the date/time below.No. Please have maintenance personnel come by as soon as possible.

Select a Date

Select a Time (8am-4pm)

*May maintenance personnel enter your unit if you are not at home?
YesNo

*Do you have any pets?
YesNo

If so, what types?

Will pet be secure when maintenance personnel arrives?
YesNo