Maintenance Request Maintenance requests placed online are only answered Monday-Friday 8:00 am – 5:00 pm. If it is an emergency, please call our 24/7 phone number at 217-352-7712. Name(Required) First Last Email Contact Number(Required)Property Address(Required) Unit Number(Required) Please describe your maintenance requestWould you prefer to make an appointment?(Required) Yes. Please stop by at the date/time below. No. Please have maintenance personnel come by as soon as possible. Select a Date MM slash DD slash YYYY Select a Time (8am-4pm) Hours : Minutes AM PM AM/PM May maintenance personnel enter your unit if you are not at home?(Required) Yes No Do you have any pets?(Required) Yes No If so, what types? Will pet be secure when maintenance personnel arrives? Yes No Δ
