Maintenance Request Maintenance requests placed online are only answered Monday-Friday 8:00 am – 5:00 pm. If it is an emergency, please call our 24/7 phone number at 217-352-7712. *Service requested by (Please include first and last name): *Contact Email *Contact Number *Property Address (Please include street address and city) *Work Request (Please describe your maintenance request): *Would you prefer to make an appointment? Yes. Please stop by at the date/time below.No. Please have maintenance personnel come by as soon as possible. Select a Date Select a Time (8am-4pm) ---891011121234---:00:15:30:45